Retail associates supervised in a high-volume Times Square store
OPERATIONS · PEOPLE · TECHNOLOGY
Building better
systems.
Leading stronger
teams.
I'm Mehadi Hasan Maruf — an operations and people-focused professional with experience across high-volume retail, healthcare administration, and humanitarian programs.
SCROLL TO EXPLORE ↓
01 / ABOUT ME
Where people,
process, and
purpose meet.
My career has taken me from supporting HR and IT operations in humanitarian programs to coordinating patient services in healthcare and leading teams in one of New York City's busiest retail environments.
I bring a cross-functional perspective to complex work: organizing teams, improving workflows, using data thoughtfully, and creating better experiences for the people an organization serves.
02 / SELECTED IMPACT
Results that
tell a story.
Selected figures from my professional experience.
Employees recruited across 52 positions in a humanitarian program
Reduction in insurance processing time at a healthcare practice
Refugee camp offices supported through digital attendance implementation
03 / CAREER JOURNEY
Experience shaped
by real responsibility.
Across sectors, the common thread is helping teams and operations perform better.
FEB 2024 — DATE TO CONFIRM
RETAIL OPERATIONS · NEW YORK
Shift Lead ↗
MINISO · Times Square
Supervised 30+ associates in a high-volume retail setting handling approximately $25K–$50K in daily sales. Coordinated shifts, merchandising, inventory, cash reconciliation, and customer service standards.
JAN 2024 — DEC 2025
HEALTHCARE ADMINISTRATION · BROOKLYN
Practice Manager ↗
PAK Podiatry
Managed patient-facing operations for more than 30 patients daily, coordinated appointments and insurance workflows, and helped reduce processing times by 20%.
AUG 2021 — SEP 2023
HUMANITARIAN OPERATIONS · BANGLADESH
Assistant HR & IT Officer ↗
NGOF–UNHCR Project
Supported recruitment of 114 employees, maintained records for 300+ personnel, and helped implement digital attendance tracking across 20 refugee camp offices.
DATES TO CONFIRM
TELECOMMUNICATIONS · BANGLADESH
Telecommunication Trainee ↗
Bangladesh Telecommunication Limited
Gained exposure to optical fiber communication, telephone network connections, PBX systems, and wireless communication technologies.
04 / EDUCATION & RESEARCH
Curiosity meets
technical thinking.
An engineering foundation informs the way I approach operations, data, and problem-solving.
2016 — 2021
B.Sc. in Information & Communication Engineering
Noakhali Science and Technology University, Bangladesh
PUBLISHED RESEARCH
Heart Disease Prediction using Distinct Artificial Intelligence Techniques: Performance Analysis and Comparison
Published in the Iran Journal of Computer Science, as listed in my CV.
PROGRAMMING ACHIEVEMENTS
2nd place — NSTU Intra University Programming Contest (2018)
3rd place — NSTU Intra University Programming Contest (2016)
05 / GET IN TOUCH
Let's make
something work
better.
Interested in connecting about operations, people management, healthcare administration, or collaborative opportunities?
Send me an email ↗